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The intention of our work within this project has been to support organisations to move towards becoming more person-centred and community focused which requires making fundamental shifts from a system centred approach and developing person centred activities, structures & processes which become firmly embedded throughout the organisation. Such a process of change requires more than tinkering at the edges of an organisation. It necessitates a deeper understanding of what people and families who use services want in their lives and how the organisations supporting them can contribute to achieve it.

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